All systems are operational

Past Incidents

12th October 2021

No incidents reported

11th October 2021

Unplanned Incident - Raynes Road TP7

Lightwire Engineers are currently investigating a possible fault at our Raynes Road  transmission site causing an outage to your connection. We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.

10th October 2021

No incidents reported

9th October 2021

No incidents reported

8th October 2021

Intermittent disconnection

Lightwire Engineers are currently investigating a possible fault at our  Te Weraiti transmission site. You may experience intermittent disconnections as we work to resolve this. We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.

7th October 2021

Unplanned Event - Degraded Service - Tauhei region

Lightwire Engineers have investigated a fault at our Tauhei site that they have not been able to remedy remotely. Lightwire technicians will be attending the site in the morning to investigate. Customers may be experiencing a degraded service until the fault can be identified and fixed.Please feel free to contact us on 0800 12 13 14 if you have any queries.

Unplanned Incident - Puriri

Lightwire Engineers are currently investigating a possible fault at our Puriri transmission site causing reduced performance to your connection. We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.

6th October 2021

No incidents reported