Some systems are experiencing issues

Past Incidents

22nd June 2022

No incidents reported

21st June 2022

No incidents reported

20th June 2022

No incidents reported

19th June 2022

Incident - Degraded Service - Waingaro Area

Lightwire engineers have been made aware of an issue with our Te Akau Road site and as a knock on effect, our Waingaro repeater also. An investigation is underway as to the cause, customers in this region will likely experience degraded service with the possibility of a complete disconnection until a Lightwire engineer can visit the site to make the necessary repairs. We are working on a solution to get the site back up and running as soon as possible.

Please feel free to reach out to us on 0800 12 13 14 if you have any queries regarding this.

18th June 2022

No incidents reported

17th June 2022

No incidents reported

16th June 2022

Risk Warning - Wharepuhunga area - Loss of power

Lightwire has been made aware of a power line down near our transmission site, our battery backup is running low and is at risk of going offline before our technicians can make it to the site with a generator. We will keep you updated if the site does go offline.

If you have any queries please contact us at support@lightwire.co.nz or 0800 12 13 14