Past Incidents

Latest update:

The Upstream Provider was able to restore power to their gear yesterday, and get this connection back up and running. If your connection is still offline after this, please reach out to our Support Team on 0800 534 567.

History:

[2024-06-23 10:57:00 NZST] An upstream provider has identified a fault which they're currently working to restore.

If you have any questions relating to this, please contact our support number on 0800 534 567.

Technical teams are restoring outage, Intermittent periods of total loss may occur.

An upstream provider has identified an issue with its network that will require maintenance to rectify. No current impact is expected, but a short outage outside of business hours is likely to take place to accommodate the maintenance. If you have any questions regarding this, please contact us on 0800 534 567.

Latest update:

This event has now resolved.

History:

[2024-06-16 12:10:18 NZST] An upstream provider has identified a fault which they're currently working to restore.

If you have any questions relating to this, please contact our support number on 0800 534 567.