Latest update:
Lightwire Technicians have been able to replace the faulty gear at the Tower and have restored connectivity now.
If your connection remains offline, please reboot all onsite equipment, and failing that, please reach out to our Support Team on 0800 12 13 14 or support@lightwire.co.nz
History:
[2025-12-23 04:59:51 NZDT]
Lightwire Engineers have investigated a fault at your tower but are unable to resolve it remotely.
A Lightwire technician will need to visit the Pukemoremore transmission tower and will be dispatched as soon as possible.
Please feel free to contact us on 0800 12 13 14 or if you have any queries.
