Latest update:
Our Technician has attended the site and replaced the faulty gear. Connections were restored at 1pm this afternoon. Monitoring of the site over the last few hours has looked back to normal so this is now resolved.
If your connection remains offline, please reboot all on-site equipment. If your connection remains offline after this step, please do not hesitate to contact our Support Team on 0800 12 13 14.
History:
[2023-05-20 09:33:04 NZST]
Lightwire engineers have been made aware last night of an issue with our Limeworks Loop Repeater. The site appears to have dropped offline for a yet unknown reason. A Lightwire Technician will be attending the site this afternoon to restore connections.
If you have any questions or concerns regarding this, please reach out to us on 0800 12 13 14.
