The system is experiencing issues

Past Incidents

26th May 2023

No incidents reported

25th May 2023

No incidents reported

24th May 2023

No incidents reported

23rd May 2023

No incidents reported

22nd May 2023

No incidents reported

21st May 2023

No incidents reported

20th May 2023

Unplanned Outage - Limeworks Loop Road Repeater

Latest update:

Our Technician has attended the site and replaced the faulty gear. Connections were restored at 1pm this afternoon. Monitoring of the site over the last few hours has looked back to normal so this is now resolved.

If your connection remains offline, please reboot all on-site equipment. If your connection remains offline after this step, please do not hesitate to contact our Support Team on 0800 12 13 14.

History:


[2023-05-20 09:33:04 NZST] Lightwire engineers have been made aware last night of an issue with our Limeworks Loop Repeater. The site appears to have dropped offline for a yet unknown reason. A Lightwire Technician will be attending the site this afternoon to restore connections.

If you have any questions or concerns regarding this, please reach out to us on 0800 12 13 14.