Latest update:
This incident has now been resolved. Our DNS servers have been updated and are now correctly resolving hostnames. This issue occurred due to an update by New Zealand domains. Further information can be found here: https://status.internetnz.nz.
If you are still experiencing issues, please reboot all on-site equipment. If issues persist after this step, please do not hesitate to contact our Support Team at 0800 12 13 14 (Rural) or 0800 534 567 (Business).
History:
[2023-05-30 08:34:42 NZST]
We have become aware of potential DNS issues regarding the resolution of websites ending in '.co.nz'. We are currently working on a solution for this problem and will provide a further update shortly.
[2023-05-30 08:25:30 NZST]
Lightwire Engineers are investigating a potential issue affecting Lightwire services. We don't have much detail just yet sorry, but senior engineers are looking into it with urgency and we will provide more information as soon as possible.
