Latest update:
Lightwire Engineers have implemented a change that improved packet-loss across the network. We are currently monitoring the situation for now.
More updates to follow.
If you have any queries regarding this prior to the next update please feel free to call us on 0800 534 567
History:
[2023-06-22 09:36:09 NZST]
Lightwire Engineers are still assessing resolution options and their potential impacts. No new developments as of yet.
More updates to follow.
If you have any queries regarding this prior to the next update please feel free to call us on 0800 534 567
[2023-06-22 09:19:22 NZST]
Lightwire Engineers have located the issue and are currently weighing options moving forward to minimize impact for customers.
More updates to follow.
If you have any queries regarding this prior to the next update please feel free to call us on 0800 534 567
[2023-06-22 09:05:47 NZST]
Lightwire Engineers have discovered an issue that is currently causing packet loss on Lightwire connections. We are currently investigating the cause of this and will provide updates as we make progress on a resolution for the issue.
If you have any queries regarding this prior to the next update please feel free to call us on 0800 534 567
[2023-06-22 09:05:00 NZST]
Lightwire Engineers are investigating a potential issue affecting Lightwire services. We don't have much detail just yet sorry, but senior engineers are looking into it with urgency and we will provide more information as soon as possible.
