Lightwire engineers are aware of an equipment fault that has developed at the site which services your connection. This is causing intermittent or total loss of services. Engineers have been unable to resolve the issue remotely, as such Lightwire technicians will be attending site today to investigate and remediate the problem.
We apologize for the disruption to your services but are working hard to restore them to normal. Please reach out to us at 0800 12 13 14 or support@lightwire.co.nz with any questions.