Latest update:
The upstream provider will be sending a technician out to investigate and restore this outage. Their current ETR for this is 11am 13/08/2023
If you have any queries regarding this, please do not hesitate to contact our support number on 0800 534 567.
History:
[2023-08-12 12:14:00 NZST]
An upstream provider has identified a fault which they're currently working to restore.
If your connection remains offline after the specified outage period, please reboot all on-site equipment. If your connection remains offline after this step, please do not hesitate to contact our support number on 0800 534 567.