Latest update:
Lightwire Engineers attended this fault yesterday afternoon, and have replaced the necessary gear. The issue looks to be resolved now, so if you have further issues from here, please reach out to our Support Team at support@lightwire.co.nz or 0800 12 13 14.
History:
[2024-02-07 15:47:33 NZDT]
A fault has been detected at one of our Te Pahu sites where Lightwire technicians will be replacing faulty equipment on Thursday 8th of February.
Outage window: Thursday, February 8th between 1300-1600
Expected duration: Customers will experience a service outage of up to 15 minutes in length between 1300 and 1600
We will be working hard to return services to normal as quickly as possible. Please feel free to contact us at support@lightwire.co.nz or 0800 12 13 14 if you have any queries.
