Past Incidents

Lightwire Engineers are currently investigating a fault at our Taupiri transmission site that we are preemptively replacing equipment for.

This will cause a short outage to your connection while equipment is replaced.

We will be working hard to get you back on line as soon as we can!

Please feel free to contact us on 0800 12 13 14 if you have any queries.

A Fibre cabinet has been impacted by a vehicle. Technicians have been dispatched to perform a site assessment. Following the site assessment, we will undertake a course of action to repair the cabinet. Please be aware that there is the potential for services to be impacted by ongoing repairs. No ETR yet.

If you have any questions regarding this, please to contact our Support Team on 0800 534 567.

Lightwire engineers are aware of an outage to one of our transmission sites in the Rataroa region. We are investigating the outage and will provide more information when available.

Feel free to reach out to our support team at 0800 12 13 14 or support@lightwire.co.nz with any queries.