Past Incidents

Lightwire has been informed of an outage to mains power supplying the Te Weraiti transmission site. While our site has backup battery power, there is a chance that in the event of an extended outage, or factors outside of Lightwire's control, you may lose your connection. We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.

Lightwire has been informed by our upstream carrier that emergency maintenance is required on their network during the specified outage window.

There will be up to a 2 hour service outage during the specified outage window.

If your connection remains offline after the specified outage period, please reboot all on-site equipment. If your connection remains offline after this step, please do not hesitate to contact our support number on 1300 016 678