Latest update:
Lightwire engineers have been unable to resolve the outage remotely, and suspect a hardware failure.
Lightwire field service technicians will attend the site with replacement hardware once it is safe to do so tomorrow morning.
We apologise for the inconvenience, and will be working to get you back online as soon as possible. Please feel free to contact us on 0800 12 13 14 or support@lightwire.co.nz if you have any queries.
History:
[2026-06-05 18:24:12 NZST] Lightwire Engineers have detected an outage at our Te Akau Road repeater site. The cause is unknown, and under active investigation.
Connections served by this site will be offline until the issue is resolved. We will provide further information as we learn it.
If you have further questions, please reach out to our Service Desk on 0800 12 13 14.