Latest update:
The Upstream Carrier has resolved this issue, and connections have remained stable since 2.30pm yesterday. They are not expecting any further disruptions from here.
If you continue to experience any issues, re-boot all on-site equipment. Failing that, please reach out to our Support Team on 0800 534 567.
History:
[2025-04-01 14:37:54 NZDT]
An Upstream Carrier has detected some issues on this Fibre line. This could cause connections to drop out, or run slow. They are currently investigating this, but have not provided an ETR for this yet. We will send through any updates as we receive them.
If you have any questions regarding this, please reach out to our Support Team on 0800 534 567.
