Latest update:
The Upstream Carrier has confirmed that the fault has been resolved now.
If you have any issues from here, please reach out to our Support Team on 0800 534 567.
History:
[2025-08-23 11:31:47 NZST] An Upstream Carrier has made us aware of fault on their network that may cause loss of service or drop-outs. Their technicians are urgently investigating this, but have not yet provided an ETR.
We will provide any updates as we receive them. If you have any questions regarding this, please reach out to our Support Team on 0800 534 567.