Latest update:
Lightwire had received reports of intermitted outbound calling and registration issues this morning.
The cause appears to be a malfunction in the Intrusion Detection System on our core voice platform which is incorrectly blocking some IP addresses in our hosted 3CX space. Our platform engineers are still actively investigating this incident.
History:
[2026-10-01 12:21:55 NZDT] Lightwire Engineers are investigating a potential issue affecting voice services. We don't have much detail just yet sorry, but senior engineers are looking into it with urgency and we will provide more information as soon as possible.