Latest update:
Our Technician was able to attend this site, and resolve the issue at 12.20pm yesterday. The site has remained online and stable since. If you have any issues from here, please re-boot all on-site equipment, and reach out to our Support Team on 0800 12 13 14.
History:
[2024-10-27 15:39:32 NZDT] Further to this previous messages, Field technicians will be heading to site Tuesday 29th October with replacement equipment (if required).
We apologies for any inconvenience this may cause.
Please feel free to contact us on 0800 12 13 14 if you have any queries.
[2024-10-27 14:18:22 NZDT] Lightwire Engineers have been unable to resolve this fault remotely.
We have field technicians heading to site first thing tomorrow (Monday 28th October) morning with replacement equipment.
Please feel free to contact us on 0800 12 13 14 if you have any queries.
[2024-10-27 10:00:24 NZDT] Lightwire Engineers are currently investigating a fault at our Trinity Farms transmission site causing an outage to your connection.
We will be working hard to get you back on line as soon as we can!
Please feel free to contact us on 0800 12 13 14 if you have any queries.