Latest update:
The Upstream Provider undertook works and was able to resolve this outage last night, at around 7.51pm. They are not expecting any further disruptions from here.
If your connection remains offline, re-boot all on-site equipment, and failing that, please reach out to our Support Team on 0800 534 567.
History:
[2024-11-11 12:11:25 NZDT] The Upstream Provider has identified an outage causing services to be disrupted. They have dispatched a Technician to investigate this. They have not provided an ETR for this yet, but we will send through any updates as we get them.
If you have any questions regarding this, please do not hesitate to contact our Support Team on 0800 534 567.