Latest update:
We have implemented a fix and all services should now be restored as of 8:45am NZT. If you are still experiencing connectivity issues, please get in touch with our support team for assistance
History:
[2024-12-02 08:43:54 NZDT] We believe we have found the root cause of the issue and we are implementing a fix, you may need to restart your router to restore connectivity if it does not return on its own
[2024-12-02 08:20:46 NZDT] Lightwire Engineers are investigating a potential issue affecting Lightwire services. We don't have much detail just yet sorry, but senior engineers are looking into it with urgency and we will provide more information as soon as possible.