Latest update:
Engineers were able to remotely resolve the fault and are now monitoring for stability. They do not anticipate any further disruptions, but should that change this outage notification will be updated. Otherwise, it will be resolved when sufficient stability has been observed.
We apologise for any inconveniences this may have caused and appreciate your patience as we worked to restore services to normal as quickly as possible.
Please reach out to us at 0800 12 13 14 or at support@lightwire.co.nz with any questions.
History:
[2025-01-26 08:49:34 NZDT] Lightwire engineers are investigating a fault at our Puriri transmission site which will be causing a service outage at this time. This notification will be update with more information as it becomes available.
Please reach out to us at 0800 12 13 14 or at support@lightwire.co.nz with any questions. We are working hard to restore services to normal as soon as possible.