Latest update:
The Upstream Provider has undertaken works and resolved this outage now.
If your connection remains offline, please re-boot all on-site equipment. Failing that, please contact our Support Team on 0800 534 567.
History:
[2025-03-20 08:04:35 NZDT] The Upstream Provider has arranged to send out a Technician to resolve this. Their current ETR is 11am 20/03/2025.
If you have any questions regarding this, please contact our Support Team on 0800 534 567.
[2025-03-19 09:45:38 NZDT] An upstream provider has made us aware of an outage on their network affecting this circuit. They are currently investigating this, but have not provided an ETR just yet. We will send through any updates as they reach us.
If you have any questions regarding this, please contact our Support Team on 0800 534 567.