Notification of Unplanned Carrier Outage Friday 4th April 2025 16:12:54


Latest update:

The Upstream Provider has resolved this outage now, and restored connections.

If your connection remains offline, please re-boot all on-site equipment, and failing that, please reach out to our Support Team on 0800 534 567.

History:


[2025-04-04 16:09:31 NZDT] An upstream provider has made us aware of an outage on their network affecting this circuit . You may experience slow/degraded service until the issues has been reolved.
They are currently investigating this, but have not provided an ETR just yet. We will send through any updates as they reach us.

If you have any questions regarding this, please contact our Support Team on 0800 534 567.