Latest update:
Services were restored at approximately 10:32 am. No further disruptions are anticipated.
History:
[2025-06-23 03:30:11 NZST] Lightwire engineers are aware of an extended outage to your service after planned works completed. Unfortunately, engineers have been unable to remotely resolve the issue that has occurred. Lightwire technicians will be dispatched to site first thing in the morning to investigate and remediate the issue on site.
We apologise for this inconvenience and will be working hard to restore your services to normal. Please don't hesitate to reach out to us at support@lightwire.co.nz or at 0800 12 13 14.