The system is experiencing issues

Past Incidents

12th August 2022

No incidents reported

11th August 2022

No incidents reported

10th August 2022

No incidents reported

9th August 2022

No incidents reported

8th August 2022

No incidents reported

7th August 2022

No incidents reported

6th August 2022

No incidents reported

5th August 2022

Customers Offline - Te Pahu Region

Latest update:

Technicians have replaced the faulty equipment and restored all services.

History:


[2022-08-05 08:18:29 NZST] Lightwire technicians are on their way to the site to investigate the fault. Spare equipment has been taken if the issue is a physical fault.


[2022-08-05 04:19:27 NZST] Lightwire Engineers are currently investigating an issue with some of the equipment on one of our Te Pahu sites. Some customers on the site are currently experiencing a full loss of services.

Lightwire is currently preparing replacement equipment in the event that a technician is required to attend site. We will keep customers updated.

If you have any questions, please contact us on 0800 12 13 14, or support@lightwire.co.nz