Lightwire has been informed of an outage to mains power supplying the Lichfield Tower site. Battery Backup at the site looks to have failed as well, so the Tower will be currently offline. Subsequently some adjacent transmissions sites that connect through this Lichfield Tower will also be offline until connection at Lichfield can be restored. We are working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.
Connection at the Tower and connecting Sites has been restored, however our engineers believe they have identified some faulty network equipment on site, and so we will be replacing the faulty equipment proactively.
There will be a disruption to your connection for up to 30mins, while this equipment is replaced this afternoon.
A Technician has attended the site, and the faulty equipment has been successfully replaced. If your connection is still offline after this, please reboot all equipment, and then contact us on 0800 12 13 14 for futher troubleshooting.
