Latest update:
Lightwire Engineers have resolved the outage at the Te Akatea transmission site
Please feel free to contact us on 0800 12 13 14 or email support@lightwire.co.nz if you encounter any issues.
Have a great weekend!
History:
[2026-11-05 15:15:10 NZDT]
Unfortunately Lightwire Engineers were unable to resolve this fault remotely.
Due to current weather conditions and site access, Field technicians will be visiting this site tomorrow morning with replacement equipment.
We apologise for any inconvenience this may cause. Please feel free to contact us on 0800 12 13 14 or support@lightwire.co.nz if you have any queries.
[2026-11-05 14:19:07 NZDT]
Lightwire Engineers are currently investigating a possible fault at our Te Akatea transmission site causing an outage to your connection.
We will be working hard to get you back on line as soon as we can!
Please feel free to contact us on 0800 12 13 14 or support@lightwire.co.nz if you have any queries.
