Latest update:
Lightwire technicians have replaced equipment affected by severe weather, restoring our transmission site. All services should be operational again. If for any reason you are having an issue with your service, please do not hesitate to reach out to us at 0800 12 13 14 or at support@lightwire.co.nz.
Engineers will be monitoring the site for continued stability. We appreciate your understanding and patience as we worked to resolve this fault.
History:
[2026-11-11 19:35:39 NZDT]
Lightwire technicians will be attending the transmission site tomorrow morning (Thursday 12th November) to replace a failed piece of equipment.
A further update will follow tomorrow morning.
We will be working hard to get you back on line as soon as we can!
Please feel free to contact us on 0800 12 13 14 between 8am and 7pm or support@lightwire.co.nz if you have any queries,
[2026-11-11 17:03:23 NZDT]
Lightwire engineers are currently investigating a fault at our Fern Road repeater site which has caused a service outage for customers served by this site.
We will be working hard to get you back on line as soon as we can!
Please feel free to contact us on 0800 12 13 14 or support@lightwire.co.nz if you have any queries,
