Some systems are experiencing issues

Past Incidents

19th October 2021

No incidents reported

18th October 2021

Unplanned Event - Degraded Service - Manawahe

Lightwire Engineers have investigated a fault at your tower but are unable to resolve it remotely. A Lightwire technician will need to visit and will be dispatched in the morning to replace a failed equipment. Customers may be experiencing a degraded service until the fault can be identified and fixed.Please feel free to contact us on 0800 12 13 14 if you have any queries.

17th October 2021

No incidents reported

16th October 2021

Incident - Unplanned Event - Service disruption - Otorohanga

Lightwire has been made aware of a power outage in the Otorohanga area, due to this we have lost power to one of our sites resulting in connections running over backup links. We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.

15th October 2021

Incident - Unplanned Event - Degraded Service - Rataroa region

Lightwire Engineers have been advised of an outage to the mains power feeding the Rataroa Transmission site's backhaul. Customers may be experiencing a degraded service until the fault can be identified and fixed.Please feel free to contact us on 0800 12 13 14 if you have any queries.

14th October 2021

No incidents reported

13th October 2021

No incidents reported