Latest update:
The Upstream Carrier has resolved this outage now. They are not expecting any further disruptions from here.
If your connection remains offline, please reboot all onsite equipment. Failing that, please reach out to our Support Team on 0800 534 567.
History:
[2026-08-20 09:26:10 NZST]
An Upstream Carrier has made us aware of an outage on their network. They are investigating this with their Technicians on-site at the moment, but have not yet provided an ETR. We will provide any updates as we receive them.
If you have any questions regarding this, please reach out to our Support Team on 0800 534 567.
