Lightwire is aware of an equipment fault that may be causing a disruption to your service. Engineers have been unable to resolve the issue remotely and a site visit by a technician may be required.
We apologise for any inconveniences this may be causing you and are working hard to return your service to normal as quickly as possible. We will provide further updates when more information is available later this morning.
In the meantime, please don't hesitate to reach out to us at 0800 12 13 14 or at support@lightwire.co.nz with any queries.
